Senior operations leadership without the full-time hire.
You need VP or COO-level operational leadership — but you're not ready for a six-figure salary. I embed with your team on a fractional basis: fixing what's broken, building what's missing, and staying until it actually works.
What is a fractional executive?
A fractional executive is a senior leader who works with your company on a part-time or contract basis — typically 2 to 10 hours per week. You get the strategic thinking, leadership experience, and hands-on execution of a VP or C-suite operator without the cost of a full-time hire.
Unlike consultants who advise from the sidelines, I take an active leadership role. I join your meetings, manage projects, build systems, and drive execution — just like an internal executive would. The difference? I work with you until the job is done, not indefinitely.
The fractional model works especially well for SMBs in growth mode: you need senior operational horsepower, but you're not at the scale where a $250K+ COO makes sense yet.
The Math
- Full-time COO salary $200K–$350K+
- + Benefits & overhead $40K–$80K
- + Recruiting costs $30K–$60K
- + Ramp time 3–6 months
- Fractional engagement Fraction of that
Signs you might need fractional operations leadership
If any of these sound familiar, we should talk.
You've outgrown your systems
The processes that got you here are breaking down. Your team is working harder than ever but still falling behind. Something has to change.
Leadership is stretched too thin
You or your exec team are drowning in operational firefighting. There's no time for strategy because you're stuck managing the day-to-day.
You know what needs to change — but not how
You can see the problems. You might even know the direction. But you don't have someone who can design the fix and make it stick.
Systems don't talk to each other
Your CRM, ERP, and operational tools are siloed. Data lives in spreadsheets. Integration is a mess — or nonexistent.
You've been burned by consultants before
You've paid for advice that never got implemented. Or worse — an implementation that your team had to fix after the "experts" left.
You need a senior operator, not another employee to manage
You want someone who can own outcomes, not just complete tasks. Someone who brings direction, not just extra hands.
What I actually do as your fractional operator
I span strategy and execution across operations, systems, and teams. Here's what that looks like in practice:
Operational Strategy & Execution
Translate executive vision into executable plans. Identify gaps between intent and reality. Align departments on priorities. Eliminate redundancy.
Systems Architecture
Design and fix Salesforce, ERP, and integration workflows. Make your systems match how your business actually operates. Improve adoption.
Process Design & Stabilization
Identify broken workflows. Redesign processes that match reality. Improve handoffs. Document SOPs people will actually use.
Customer Operations
Structure coverage, escalation, and resolution standards. Monitor metrics. Align customer service with field ops and sales.
Cross-Department Translation
Bridge leadership, operations, IT, and frontline teams. Clarify expectations. Prevent duplicated effort and reduce friction.
Training & Enablement
Train teams on systems and workflows. Create documentation that gets used. Coach managers. Build internal capability.
Data & Reporting
Analyze operational trends. Surface risks early. Build clean, executive-ready reporting that actually informs decisions.
Problem Resolution
Diagnose failures quickly. Root cause analysis. Coordinate cross-team fixes. Restore stability and prevent recurrence.
Why working with me is different
No outsourced bait-and-switch
I personally lead and execute the work. When specialized expertise is needed, I bring it in — but I remain hands-on throughout: in the meetings, in the decisions, and in the work from start to finish.
No 80-page reports you'll never read
I give you what you need to move — then help you move. My value comes from execution, not documentation theater.
No "hit it and quit it"
I stick around. Most of my engagements run months to years because I'm invested in your outcome, not just a deliverable.
No hand-waving about ROI
If I can't help you, I'll tell you. If I can, you'll see it. I don't promise "transformation" — I promise clarity and real progress.
I've been burned too
I once paid hundreds of thousands for a "turnkey" implementation and got offshore teams, broken deliverables, and months of cleanup. That experience made me the operator I am today.
Direct, honest communication
I'll tell you what I see — even when it's uncomfortable. I need you to actually listen. If you give me the reins, I'll deliver.
How we can work together
Every engagement starts with a conversation. From there, we figure out what fits.
Execution Sprint
Focused engagement to solve a specific problem: a system rollout, process overhaul, or team restructure.
- Defined scope and timeline
- Clear deliverables
- Hands-on execution, not just advice
- Knowledge transfer to your team
Implementation Partnership
Need to modernize your CRM, ERP, or service systems? I help you select tools, run the implementation, and make it stick.
- Tool selection and vendor management
- Implementation oversight
- Team training and adoption
- Post-launch stabilization
Fractional Leadership
Ongoing VP/COO-level partnership. I embed with your team, set direction, build systems, and drive execution.
- Dedicated hours each week
- Embedded in your leadership team
- Strategic planning + hands-on execution
- Long-term partnership focused on outcomes
The path to working together
No complicated sales process. Here's how it actually works:
Clarity Call
15-minute conversation to understand where you are and whether I can help. No pitch — just a real read on your situation.
Scope & Fit
If there's a fit, we dig deeper. I learn about your operations, systems, and goals. We define what success looks like.
Engagement
We agree on terms and get started. I embed with your team and begin executing against clear priorities.
Results
You get operational clarity, systems that work, and a team that can sustain the progress after I'm gone.
Questions you might have
How many hours per week do fractional engagements typically require?
Do you work on-site or remotely?
What industries do you work with?
How long do engagements typically last?
What's the investment?
What if I need specialized expertise you don't have?
Ready to talk?
If you're stuck, stretched, or know there's a better way to run your operation — let's figure out if I can help. 15 minutes. No pitch.